Based on insights and data we create mesurable and delightful customer journeys
We approach everything we do with a CX-mindset. By combining data and technology with a customer-centric approach, we design and create exceptional experiences that help brands stand out from the competition.
Coop's Scan & Pay enables fast self-scanning and check-outCoop's Scan & Pay enables fast self-scanning and check-out
Strong CX focus when rebranding LundbergsStrong CX focus when rebranding Lundbergs
Customer website of Elitfönster drives profitabilityCustomer website of Elitfönster drives profitability
Piab’s new partner portalPiab’s new partner portal
Ready to take your customer experience to the next level?
Our CX offering combines strategy & growth, brand & communication, and user experience & technology into a powerful solution that will revolutionize your business.Get in touch
Strategy & Growth
Let’s take your business’s customer experience to the next level. We start by defining a clear CX strategy that aligns with your business goals and establishes an action plan for success. Identifying key touchpoints in the customer journey and implementing data-driven solutions improve customer experience and drive growth.
Brand & communication
Effective communication is critical to the success of any CX initiative. We make sure your brand message is consistent and aligned with your CX strategy and use customer feedback to refine your message and tailor your communication to your audience. A strong brand identity and clear communication can help you build trust and loyalty with your customers.
User experience & technology
Let’s build for the people that actually are goning to use your services. We guide you towards a user-centric approach and a lean tech architecture that allows you to harvest and utilise user insights. These insights will give us the foundation to deliver a personalised and problem-solving experience for a diversified audience. We use proven and exploratory tech to power the user journey seamlessly between different stages, across every touchpoint.
Content strategy & Creation
Discovery & Roadmapping
Growth & Performance
UX Research & Design
Visual identity & Tone of voice
Elitfönster's conversion increased with 500%
In just a few weeks, the company's new website has resulted in a 500% increase in the number of leads, a testament to the fact that innovative thinking pays off.Learn more
New visual & brand platform - for a sustainable city life
We helped one of Sweden's largest real estate companies face the market with a redefined visual identity and new logo.New visual & brand platform – for a sustainable city life
Want to know how we can help you?
Partners & platforms
Partnering with leading software companies
We have partnered with some of the world's leading software companies, leveraging advanced tools and platforms to deliver digital solutions that cater to our clients' diverse needs. Learn more about our partners here.Partners and platforms
Let's get started
Launching a project with Consid Kickstart is an effective and proven way to start your CX journey, as it provides a clear and visible example of the benefits of a customer-centric approach. Here are some examples of projects that started small and made a big impact.
CX-centred approach for Bucket Hub e-serviceCX-centred approach for Bucket Hub e-service
NKPG City new brand platform - celebrates Norrköping's history and aims for the futureNKPG City new brand platform - celebrates Norrköping's history and aims for the future
Nordnet's new websites for all of its marketsNordnet's new websites for all of its markets
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