E-commerce and digital services
We help organisations develop scalable, profitable and data-driven digital businesses and services. With the right strategy, platform and optimisation, we create seamless purchasing journeys, stronger customer relationships and digital services that make a real difference for B2B, B2C, D2C and the public sector.
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Successful e-commerce and digital services require more than a functioning platform. It requires an understanding of business logic, customer journeys and data. We guide you in selecting the right strategy and platform, develop user-friendly flows and optimise conversion through personalisation, automation and insights. Through integrations across e-commerce, customer portals, ERP, CRM, PIM, DAM and marketing systems, we create complete solutions that maximise conversion, loyalty and growth.
A successful digital business begins with the right strategy. We help you define goals, analyse market conditions and customer behaviour, and select the business model, solution and platform that give you the strongest foundation. From business modelling to roadmaps, we ensure you have a clear plan for building profitable e-commerce and digital services.
Digital services should simplify, engage and create value. We develop portals and digital services for both businesses and the public sector, with a focus on user experience, accessibility and security. The result is digital solutions that streamline operations and strengthen relationships with customers, citizens or partners.
Different business models require different solutions, all with the same high demands on relevance, scalability, security and customer value. We build digital businesses that support complex B2B logic, direct-to-consumer sales or hybrid models. Through data-driven insight and integrated systems, we create commerce that works and grows in real life.
Small adjustments can create significant impact. We analyse the user journey, test and optimise flows, checkout and content to increase conversion. With personalisation, smart UX and marketing automation, we create purchasing experiences that convert again and again.
E-commerce and digital services are never finished. We help you work systematically with growth, analysis and optimisation. Through data, campaigns and performance-driven marketing, you achieve continuous improvements in traffic, conversion and customer value.
A digital business must function every day, across every channel. We help you secure operations, support and development of e-commerce platforms, integrations and processes. By combining technology, business processes and operational support, we ensure your entire digital business performs and scales.
Case
Here we share stories of how we have helped organisations create growth, efficiency and better experiences through digital commerce and services. From strategy to ongoing management, always with a focus on results and real value.
Self-Scanning and Check-Out with Coop's Scan & Pay
Self-Scanning and Check-Out with Coop's Scan & Pay
CX-centred approach for Bucket Hub e-service
CX-centred approach for Bucket Hub e-service
E-commerce growth with lower ad spend for Bergqvist Skor
E-commerce growth with lower ad spend for Bergqvist SkorFill in the form and we will get in touch to discuss how you can build an effective and scalable e-commerce or digital service solution.