Design and user experience
Through strategy, creativity and technology, we create experiences that drive business value and build long-term relationships.
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We combine customer-centred thinking with deep and broad expertise. Through creativity, proven methodology and continuous development, we design user experiences that are accessible, relevant and engaging in every interaction.
Good user experiences build loyalty, reduce friction and drive results. By mapping user journeys, flows and needs, we develop services that make everyday life easier for your users and keep them coming back. Again and again.
Understanding user behaviour is essential for creating the right experience. Through behavioural analysis, we combine qualitative insights with quantitative data to gain a complete and nuanced picture. This gives you the foundation for sharp strategic decisions, relevant design and effective communication. The result is solutions that not only meet user expectations, but exceed them and deliver measurable impact.
Innovation requires courage, but also method. We help you quickly develop and validate ideas that meet both business goals and user needs. With prototypes and concepts, we test, iterate and ensure that you invest in the right solution from the start.
Accessibility is both a responsibility and an opportunity. By designing for all users, you create an inclusive experience that strengthens your brand, increases reach and meets legal requirements.
A strong visual identity is more than aesthetics; it creates recognition and trust. We develop visual identities that reflect your brand and engage users. With sustainable design systems, we ensure consistency, quality and efficiency over time, regardless of channel or platform.
Design as a strategic asset
It is not just about a beautiful interface. We see the whole picture and support our clients with both UX and service design. With methods such as customer journey mapping, we identify overlooked pain points and new opportunities. When an experience feels simple and relevant, trust follows naturally.
Insight-driven design process
We work insight and data-driven to ensure that IT investments are used effectively. Through UX research and behavioural analysis adapted to your scope and context, we design solutions based on facts rather than assumptions. The result is experiences that engage and deliver impact.From idea to validated concept
Innovation requires courage and method. Through idea and concept development, supported by our Kickstart process, we validate ideas quickly from the perspective of business value, user needs and technology. You get early answers and can invest in the right solution from the beginning.Build for today and for the future
“Design is expensive.” Yes and no. It becomes expensive when you need to patch or rebuild services or apps that no longer align with your evolving brand. With structured visual design and robust design systems for digital services, our clients gain scalable component libraries that allow the organisation to keep developing its digital experiences. The result is a consistent design over time, regardless of channel or platform.
When people meet the brand
Every interaction, whether it is an app, an intranet or a form, shapes how people perceive your brand. Accessibility and usability are therefore no longer a bonus; they are essential and a legal requirement. We have extensive experience designing solutions that are both accessible and visually appealing across industries and platforms.
Case
Together with our clients, we create new ideas, strategies and engaging user experiences that not only challenge convention but also contribute positively to people and society.
CX-centred approach for Bucket Hub e-service
CX-centred approach for Bucket Hub e-service
Norrenergi launches a new customer portal
Norrenergi launches a new customer portalDo you want to create digital experiences that work for everyone, regardless of industry or audience? Fill in the form and we will get in touch.