Martech and CX platforms
A future-proof digital ecosystem is always built on a solid technical foundation. We help you choose, implement and optimise Martech and CX platforms that make this possible. With modern architecture, customer-centred interfaces, integrated services and security at the core, we create solutions that define what a modern customer experience should feel like. Together with our market-leading partners, we deliver platforms and solutions that make a real difference.
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We specialise in combining strategy, business and technology in everything from platform selection and architecture to integrations, automation and secure operations. As independent experts, we work with the market’s leading platforms in DXP, CMS, CRM, PIM, DAM, commerce and marketing automation. This gives us both deep expertise and broad experience. In short: we have the keys to the right Martech stack, enabling your CX work to become more efficient, relevant and value-creating.
A digital experience platform is the core of a modern digital customer experience. We help you select and implement the right DXP and CMS based on your needs, with a focus on usability, scalability, flexibility and business value.
A seamless customer experience depends on structure, accessibility and precision in how information and content are managed. Our PIM and DAM solutions ensure that product data and assets are always collected, up to date and ready to use, regardless of channel or audience.
We build solutions with modern MACH architecture, meaning microservices, API-first, cloud-native and headless. This creates flexible and future-compatible platforms, giving you the freedom to evolve with the market, scale when needed and combine the best solutions for your business and customer interactions.
Beyond meeting regulatory requirements, digital product passports open new possibilities to strengthen your brand, increase loyalty and drive sustainable innovation throughout the product lifecycle, in what for many companies is an entirely new channel. As your guiding partner, you gain access to our complete offering, tailored to your specific needs.
Let us elevate the customer experience with smart automation and AI. We help you implement solutions that enable personalised journeys, predictive insights and automated processes, from lead nurturing to service and retention. With AI and automation, CX work becomes both more efficient and more relevant.
A platform makes a real impact only when it is seamlessly integrated into your system landscape. We develop and optimise integrations between DXP, CRM, ERP, PIM, DAM, commerce and other business-critical systems. The result is a cohesive ecosystem where data flows freely and processes work together effortlessly.
We ensure your solutions are built for reliability, flexibility and scalability. With modern cloud solutions and DevOps principles, we shorten lead times, automate deployment and improve stability and performance. This ensures your platforms are always ready to meet new demands.
Security and reliability are essential in every CX solution. We work with robust security practices and routines to protect data, systems and users. By combining best practice with proactive measures, we make sure your platforms remain secure and sustainable over time.
Case
The path to a strong customer experience is as much about people as it is about technology. Here we share examples of how we have worked with our clients to create digital ecosystems that simplify, engage and grow alongside the organisation.
Eskilstuna Municipality – Sweden's Leading Website in the Public Sector
Eskilstuna Municipality – Sweden's Leading Website in the Public Sector
AI for improved web experience and navigation
AI for improved web experience and navigationFill in the form and we will get in touch to discuss how the right platforms and integrations can strengthen your CX work.