CRM and customer engagement
We help organisations create end-to-end solutions within CRM, CDP and marketing automation. With the right strategy, technology and customer insights, we build data-driven experiences that strengthen relationships, increase loyalty and drive commercial value.

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We combine business understanding and strategy with technology to create solutions that make a real difference. By uniting customer data and smart system architecture with AI and automation, we help you understand customers better, act faster and communicate more relevantly, in every channel and at every stage of the customer journey.
CRM is more than a system; it is the centre of your customer strategy. We help you implement and optimise CRM solutions that consolidate data, provide a complete customer view and enable personal interactions. The result is higher customer satisfaction, improved sales and stronger loyalty.
A customer data platform empowers you to collect data from all channels and create a unified customer profile. With deeper insights, you can segment more accurately, predict behaviours and create targeted campaigns that genuinely convert.
Automated processes allow you to meet customers at the right time with the right message. We help you build flows that streamline lead management, onboarding and loyalty programmes. This increases relevance for customers and improves ROI.
Data-driven insights enable faster and better decisions. Our solutions help you visualise, analyse and understand data and turn insights into action. This allows you to act proactively rather than reactively.
CRM, CDP and marketing automation perform best when integrated with your other systems, from ERP to e-commerce. We ensure the entire ecosystem works seamlessly so that data flows efficiently and processes strengthen each other.
Data-driven customer relationships
CRM, CDP and marketing automation are essential tools for building strong customer relationships. With the right strategy, you can move from fragmented customer data to a complete view that enables personalised interactions in every touchpoint. We help you create solutions that increase conversion, strengthen your brand and drive long-term growth.
From data to insight
Success requires more than collecting data. The value lies in turning it into insight. Our consultants ensure your systems become tools that support clear commercial outcomes.
Automation that scales your business
Marketing automation saves time and increases precision. By building intelligent workflows, you can deliver relevance at scale while reducing manual work.
Customer journeys that engage
Every interaction is part of the customer journey. By designing cohesive experiences across all channels, loyalty grows and customers stay longer.
CRM is about more than systems and data; it is about people and collaboration. Here you can explore our partnerships, customer stories and the colleagues who contribute to creating stronger relationships and valuable customer experiences every day.

AB Kristianstadsbyggen Chooses Consid for Its Digitalisation Initiative
AB Kristianstadsbyggen Chooses Consid for Its Digitalisation Initiative

Bilprovningen chooses Consid as digitalisation partner
Bilprovningen chooses Consid as digitalisation partnerWould you like to grow with CRM, CDP and marketing automation? Fill in the form and we will get in touch.