CRM

Customer Relationship Management

Create, develop & sustain customer relationships with the right CRM for your organisation.

Within our CRM offer, we help you with everything related to CRM systems. We help you automate and streamline customer relationships by taking advantage of all the possibilities of CRM platforms. Read more about our offer and how we can help you below.

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Build customer relationships with CRM

The CRM business area offers cutting-edge expertise in CRM systems; sales, customer service, field service and marketing. We help our customers automate and streamline their customer relationships by taking advantage of all the possibilities of CRM platforms. We contribute to developing the customer’s CRM strategy by examining their processes and finding areas that can be developed and benefit from improved system support.

Gather your customers and business

CRM (Customer Relationship Management), customer relationship system, takes its starting point in strengthening the offer by highlighting customer relationships from a holistic perspective. We feel that the core of information for customers is precisely CRM systems where you collect information about your customers and their business. This information is then used to replenish surrounding systems such as ERP and PIM systems or to enrich marketing.

Specialists in customer-driven organisations

We are specialists in customer-driven organisations that are digitally active and that place high demands on technical expertise. This means that we stand for a comprehensive offering that embraces the entire value chain from analysis, strategy, underlying idea and concept to a complete solution and optimization.

Dynamics 365 and PowerApps

We currently offer primarily five parts within Dynamics 365 and PowerApps. These parts help you in everything from CRM, sales and customer service to marketing, field service and app creation. Read more about each part below.

Salesforce services

Consid offers the best Salesforce Cloud service experts and consultants with a well-balanced understanding of the interplay between technology and people. Learn more about our Salesforce competence.

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Read more about our areas of expertise in CRM

Dynamics 365 Sales

Dynamics 365 Marketing

Dynamics 365 Field Service

Dynamics 365 Customer Service

Microsoft Power Apps

Salesforce

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OUR SERVICES

We create results through technology, communication and strategy

Explore our offerings by clicking through below. Our services can be delivered independently or as a combination of several.

Business systems

We help you create business systems that support development, efficiency and innovation. With a strong focus on SAP and sustainable digitalisation, we ensure business value at every stage, from strategy to long-term management.

Data, AI and analytics

Build a future-ready organisation with the power of AI and data. We help you develop strategies, platforms and solutions that turn AI and data into smarter decisions, innovation and long-term development.

Digital product and service development

We develop digital products and services that unite business value, user experience and technology. From concept and prototype to launch and continuous development, always with a focus on long-term value.

Embedded systems and connected devices

We create intelligent products and connected solutions that make a real difference. From safety-critical systems to the IoT solutions of tomorrow. Through technology, quality assurance and innovation, we drive development forward.

Communication, customer experience and web (CX)

We help you create strong customer experiences across every touchpoint. Through strategy, design, content and technology, we strengthen brands and make communication relevant, accessible and effective.

Leadership and strategy

We support leaders and organisations in driving change, making better decisions and creating long-term impact. Through strategy, innovation and advisory services, we enable sustainable development.

Employee experience (EX) and intranet

We develop solutions and strategies that engage employees and strengthen organisations. Through internal communication, intranets and leadership development, we build workplaces that stand the test of time.

Cloud, security and IT architecture

From cloud strategy to cybersecurity. We help you create modern and sustainable IT environments. Our experts secure architecture, infrastructure and operations that support your organisation’s goals.

System and software development

We develop, modernise and manage systems with high quality and a strong user focus. Our cross-functional teams create and maintain scalable solutions that grow with your organisation

Expert areas

Digital experts ready to take on any challenge

Our team of experts is here to help you with all aspects of digital transformation. We have extensive experience in creating custom solutions tailored to your specific needs. Our services include technology, content, design, platforms, insights, and strategy.

Explore all our expert areas